Your visit will be treated as an initial visit if you are visiting a department that you have not visited before, or if you have not visited for more than 3 months. Submit your health insurance card, Patient ID card and referral letter to the reception counter for initial and follow-up visits.

Put your Patient ID card in the reception machine for follow-up visits and follow the instructions on the screen to select the department(s) you are visiting. The machine will issue a reception slip. Put it in the folder along with your Patient ID card and bring the folder to the counter in the department(s) you are visiting.

Put your Patient ID card and appointment slip in the folder and bring the folder to the counter in the department(s) you are visiting.